Terms And Conditions

These Terms & Conditions govern access to and use of Ciao Napoli (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you should not use the Website.

1. About the Website

Ciao Napoli is an independent digital guide dedicated to Naples and surrounding areas. The Website provides editorial content, including articles, guides, recommendations, place listings, and informational materials.

The Website is intended for general informational purposes only. Browsing or using the Website does not create any contractual relationship between you and the Website owner, except as expressly stated in these Terms.

2. Editorial Content and AI-Assisted Creation

Content published on this Website is curated and reviewed by humans. However, certain materials may be created or assisted with the use of artificial intelligence (AI) tools as part of the editorial workflow.

While reasonable efforts are made to ensure that information is accurate, clear, and up to date, the Website does not guarantee that all content is free from errors, omissions, or inaccuracies. AI-assisted content may occasionally contain unintended factual mistakes.

Users are encouraged to independently verify important information before relying on it.

3. Information About Places, Services and Events

The Website may include information about restaurants, attractions, accommodations, tours, events, transport services, shops, and other businesses.

Such information may include, without limitation, opening hours, pricing, availability, contact details, directions, distance calculations, and service descriptions.

This information may change without notice. Businesses may close, relocate, modify services, or change prices. Events may be cancelled or rescheduled.

Although the Website aims to keep information reasonably updated, it cannot guarantee that all information is accurate, complete, or current at all times. Before visiting a location, making a booking, or relying on specific details, users should verify information directly with the relevant business or service provider.

The Website shall not be held responsible for inconvenience, loss, or damage resulting from outdated or inaccurate information.

4. Future Booking or Intermediary Services

The Website may in the future offer booking features, affiliate links, or act as an intermediary between users and third-party service providers. Where such services are offered, additional terms may apply.

Unless expressly stated otherwise, the Website does not currently operate as a travel agency, tour operator, or direct service provider. Any agreement entered into with third-party providers remains solely between the user and the relevant provider.

5. External Links and Third-Party Services

The Website may contain links to external websites or third-party services. These links are provided for convenience only.

The Website has no control over the content, availability, or practices of third-party websites and does not endorse or assume responsibility for them. Accessing third-party services is done at your own risk.

6. No Professional Advice

The content provided on this Website does not constitute legal, financial, medical, travel, or professional advice. Any decisions made based on information found on the Website are taken at the user’s own discretion and responsibility.

7. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

The Website does not warrant that the content will be uninterrupted, error-free, secure, or free from technical inaccuracies.

8. Limitation of Liability

To the fullest extent permitted by applicable law, the Website owner shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or related to:

• The use of or inability to use the Website
• Reliance on information published on the Website
• Errors or omissions in content
• Temporary unavailability of the Website
• Decisions made based on the Website’s content

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

9. Intellectual Property

Unless otherwise stated, all original content on this Website, including text, graphics, branding, design elements, and editorial materials, is the intellectual property of the Website owner.

Content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission, except where permitted by law.

10. User Conduct

Users agree not to misuse the Website, including attempting to interfere with its operation, access restricted areas, or use automated systems to extract data without authorization.

11. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of Italy.

If you are a consumer residing in the European Union, you may benefit from any mandatory provisions of the law of your country of residence.

Any disputes arising in connection with the Website shall be subject to the jurisdiction of the competent courts in Italy, unless otherwise required by mandatory consumer protection laws.

12. Changes to These Terms

These Terms may be updated from time to time. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.