Privacy Policy

1. Data Controller

Svevo Romano
Email: hello [at] ciaonapoli [dot] info

The Data Controller is responsible for the processing of personal data collected through this website.

2. Personal Data Collected

This website collects limited personal data in the following cases:

Contact form

If you contact the website through the contact form, the following data may be collected:

• Your name (if provided)
• Your email address
• The content of your message

This data is processed solely to respond to your enquiry.

Spam prevention (Google reCAPTCHA)

To protect the contact form from spam and automated abuse, this website uses Google reCAPTCHA. This service may collect technical information such as IP address, browser type, device information, and interaction data for security purposes.

This data is processed by Google LLC in accordance with its own Privacy Policy. Google may process this data on servers located in the United States or other countries outside the European Union.

Website analytics (Google Analytics 4)

If you provide consent through the cookie banner, this website uses Google Analytics 4 (GA4) to collect pseudonymized and aggregated usage data, including:

• Pages visited
• Device and browser type
• Approximate location (city/region level)
• Interaction metrics

IP anonymization is enabled and advertising features are disabled. No data is used for profiling or automated decision-making.

Analytics data may be processed by Google LLC on servers located outside the European Union, including in the United States, under Standard Contractual Clauses approved by the European Commission.

3. Purpose and Legal Basis

Personal data is processed for the following purposes:

• Responding to contact requests
  Legal basis: legitimate interest and/or pre-contractual measures requested by the data subject.
• Website analytics and performance improvement
  Legal basis: consent, given through the cookie banner.

You may withdraw your consent at any time through the cookie settings tool available on the website.

4. Cookies and Tracking

This website uses a cookie consent banner that allows users to choose which categories of cookies to accept.

Necessary cookies

Necessary cookies are required for the proper functioning and security of the website. These include technical session cookies and security-related cookies. They cannot be disabled.

Analytical cookies

Analytical cookies are activated only if you explicitly consent. They enable Google Analytics 4 to collect anonymized usage statistics to help improve the website.

You may change or withdraw your cookie preferences at any time using the cookie settings icon available on the website.

5. Third-Party Services

If analytical cookies are accepted, personal data may be processed by:

Google Analytics 4
Provider: Google LLC

Google reCAPTCHA
Provider: Google LLC

Data may be transferred outside the European Union under Standard Contractual Clauses approved by the European Commission.

If in the future the website offers booking features, affiliate links, or intermediary services, additional personal data may be shared with relevant service providers solely for the purpose of fulfilling user requests. Any such processing will be clearly described in an updated version of this Privacy Policy.

6. Data Retention

Contact form messages are retained only for as long as necessary to respond to the enquiry and for reasonable administrative purposes.

Analytics data retention follows Google Analytics settings and may be configured to limit retention periods.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability where applicable

To exercise your rights, contact: hello@ciaonapoli.info

You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

8. Data Security

Reasonable technical and organizational measures are implemented to protect personal data from unauthorized access, alteration, disclosure, or destruction.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available on this page.

Continued use of the website after changes are published constitutes acknowledgment of the updated policy.